Privacy policy
Last updated · 9 May 2026
This document describes how Nexum Autonomous Robotics processes personal data of visitors to nexum-autonomous.com and people who submit enquiries through forms. Plain language — no legal jargon.
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Data controller
The data controller is Nexum, the operator of this website. All data-processing requests go to info@nexum-autonomous.com.
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What we collect
Name, chosen contact channel (email, phone or messenger), contact details, message text and answers to the 5-question audit (if completed). Technical data — IP address and User-Agent at the moment of submission, for spam and abuse protection. Nothing else.
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What we use it for
To respond to enquiries, prepare commercial proposals, support deals through closing and provide service afterwards. We do not use data for marketing campaigns or share it with ad networks.
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Legal basis
Subject's consent (the act of submitting the form) and legitimate interest for follow-up commercial communication tied to the requested service. Consent can be withdrawn at any time — see “Subject rights”.
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Who we share with
Inside the Nexum group structure (4 jurisdictions — UAE, Hong Kong, mainland China, Belarus) — between team members handling the enquiry. We do not share with ad networks, analytics platforms or third parties. OEM manufacturers receive only anonymised technical specs (area, volume, timeline) — never personal data.
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Where we store
Application data is stored in the CMS, CRM and corporate email systems used by Nexum to handle incoming requests. Access is limited to staff and contractors working on the specific request. Specific providers and storage regions are disclosed on request.
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Retention period
3 years from the last contact on the enquiry. After that — data is deleted automatically. For closed deals — 7 years, in line with tax and financial reporting requirements of the contracting jurisdiction.
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Subject rights
The right to access your data, correct inaccuracies, request deletion, restrict processing, port your data and withdraw consent at any time. Requests go to info@nexum-autonomous.com, response within 30 calendar days.
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Cookies and analytics
The site uses only functional cookies — for the chosen language and CSRF protection. No analytics, ad or tracking cookies. We don't run third-party trackers (Google Analytics, Facebook Pixel and similar).
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Contact for data requests
All data-processing requests — info@nexum-autonomous.com. If a response is not received within 30 days, please escalate to the supervisory authority in your jurisdiction.
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Policy changes
For material changes we notify active contacts by email. Minor edits (typos, rewording) are made without notice. The last-updated date is shown at the top of this page.